If your Season Ticket is lost or stolen you can apply for a replacement online.
Go to My account section of the website, choose apply for a duplicate and follow the steps. There is a £10 fee for your replacement ticket.
Please note if you have lost your photocard you will need to obtain a new one before a replacement ticket can be issued.
Only Seasons Tickets with a validity of one month or more can be replaced.
To travel whilst waiting for your replacement -
Purchase a weekly paper ticket, when your replacement ticket arrives, log in to the My account section of the website and download the form, Apply for a Refund of Daily or Weekly tickets.
Print the form and attach the tickets or receipts for the tickets purchased and send them by recorded delivery to -
PO Box 23971