How can we help you today?
Enter your search term here...
All Avanti West Coast articles
Getting your ticket
How do I collect my tickets from a Self Service Ticket Machine?
Which stations have self-service ticket machines?
Collecting tickets when paying with PayPal
I've bought a ticket and selected e-ticket, how do I print it?
What are etickets?
See all 6 articles
Ticket types and prices
At what times can I use the Peak and Off-Peak Day Travelcards?
Can I use a Railcard with my Season Ticket?
Collecting Nectar points with AWC - FAQs
Do I get a receipt for the tickets I purchased?
I don’t travel every day, is it worth buying a Season ticket?
See all 9 articles
Ticket refunds and changes
After what period of time can I claim a refund?
Can I apply for a Season ticket refund at any station?
How can I refund my ticket?
How can I change my ticket?
How do I claim for a Season Ticket refund?
See all 7 articles
Onboard, seating and at the station
Can I take a break in my journey?
Do I need a Photocard for a Season tickets?
How do I reserve a seat?
Why are my reserved seats not grouped together?
How did we calculate this saving?